Virtual Assistant: your digital partner at Piraeus!

At Piraeus Bank, our goal is to make your everyday banking simpler and faster. That’s why we created the Virtual Assistant – your digital assistant, available on Piraeus e-banking and the Piraeus app, offering you instant answers without delays.

How the Virtual Assistant helps you

Whenever you need assistance, simply log in to Piraeus e-banking or the Piraeus app, select the chat icon, and type your question. The Virtual Assistant will respond clearly and understandably, guiding you to the solution you are looking for.
  • 24/7 support.
  • Talk to it as you would to a friend.
  • It directs you straight to the services you need.
Assistance even before logging in

The Virtual Assistant is also available on the homepage of Piraeus e-banking, without requiring a login. This way, it can quickly and efficiently help you with issues such as recovering your username or password.


How can I help?
Virtual Assistant